Privacy & Cookie Policy – ilge.eu

Last updated: July 26, 2026

1. Introduction

ILGE Subscription Management ("ILGE", "we", "us" or "our") respects your privacy and handles your personal data with care. In this Privacy & Cookie Policy we explain which personal data we process when you visit our website or contact us, why we process this data, how we secure it and what rights you have.

We only process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.

2. Data Controller

ILGE Subscription Management

Spaklerweg 16C
1096 BA Amsterdam
Netherlands

Email: info@ilge.eu
Telephone Netherlands: +31 (0)20 644 1842
Telephone Belgium: +32 (0)3 808 19 54
Website: https://ilge.eu

3. What personal data do we process?

3.1 Visiting our website

When you visit our website, we do not process any data. When you log in to our website, our web server will automatically collect a limited number of technical data, including:

• IP address;
• date and time of the visit;
• pages visited;
• browser type and version;
• operating system;
• device data;
• technical log files.

This data is only used for:

• the technical functioning of the website;
• security of our systems;
• preventing abuse, spam and cyberattacks;
• solving technical malfunctions.

3.2 Contact form

When you use the contact form, we process the personal data that you provide yourself.

This concerns:

• Organization;
• Full name;
• Email address;
• Phone number;
• The content of your message;
• Any personal data that you voluntarily include in your message.

We only use this data to answer your question or request and to contact you if necessary. We ask that you do not provide any special personal data (such as medical data or other sensitive information) via the contact form.

4. Purposes of the processing

We process personal data exclusively for the following purposes:

• answering questions and requests;
• maintaining communication with customers and relations;
• processing contact requests;
• securing our website and IT systems;
• preventing abuse, spam and cyber incidents;
• improving the stability and availability of our website;
• comply with legal obligations.

We do not use your personal data for profiling or automated decision-making.

5. Legal basis of the processing

We only process personal data if there is a valid legal basis for doing so.

Depending on the situation, this is:

• Execution of your request to contact us (Article 6 (1) (b) GDPR);
• our legitimate interest in maintaining communication and securing our systems (Article 6 (1) (f) GDPR);
• a legal obligation if required by law (Article 6 (1) (c) GDPR).

6. Retention periods

We do not store personal data longer than necessary.

We store personal data provided via the contact form for as long as this is necessary for:

• the handling of your question;
• any follow-up communication;
• complying with legal obligations.

Technical log files are only retained for as long as necessary for security, management and error analysis.

7. Sharing of personal data

We never sell or rent your personal data.

Personal data can only be shared with third parties when this is necessary for our services, such as:

• web hosting;
• server management;
• IT security;
• maintenance of the website;
• legal obligations.

When a third party processes personal data on our behalf, we enter into a processing agreement if required by law.

8. International transfers

Personal data is only processed within the European Economic Area (EEA).

If personal data is processed outside the EEA, we ensure that appropriate safeguards are in place in accordance with the GDPR, for example by applying the standard contractual clauses approved by the European Commission.

8. Security

We take appropriate technical and organizational measures to protect personal data against loss, unauthorized access, alteration or unlawful processing.

Our security measures include:

• HTTPS encryption (SSL/TLS);
• secure hosting environment;
• up-to-date software and security updates;
• access security;
• logging and monitoring;
• appropriate organisational security measures.

While we take appropriate security measures, no internet connection or IT environment can guarantee complete security.

10. Cookies

Our website only uses strictly necessary cookies.

Functional cookies

We use a temporary PHP session cookie that is necessary for the website to function properly.

This cookie:

• temporarily remembers your browsing session;
• does not contain any personal data;
• is automatically deleted as soon as you close your browser or the session expires.

Because only strictly necessary cookies are used, no consent via a cookie banner is required.

No tracking or marketing

We do not currently use:

• tracking cookies;
• marketing cookies;
• advertising cookies;
• social media cookies;
• analytical cookies that require consent.

If we use additional cookies in the future, we will amend this Privacy & Cookie Policy and ask for permission in advance where necessary.

11. Links to other websites

Our website may contain links to third-party websites.

We are not responsible for the content or privacy policies of these websites. We recommend that you consult the privacy policies of these websites before providing any personal data.

12. Your rights

Under the GDPR, you have the right, to the extent applicable, to:

• request access to your personal data;
• have your personal data corrected;
• have your personal data deleted;
• restrict the processing of your data;
• object to the processing;
• transfer your personal data (data portability);
• withdraw a previously given consent, insofar as the processing is based on it.

You can contact us via:

info@ilge.eu

In principle, we will respond within 14 days of receiving your request.

13. Complaints

If you believe that we do not handle your personal data with care, we ask you to contact us first so that we can look for a solution together.

In addition, you have the right to file a complaint with the supervisory authority:

Dutch Data Protection Authority

Website: https://www.autoriteitpersoonsgegevens.nl

14. Changes to this Privacy & Cookie Policy

We may change this Privacy & Cookie Policy from time to time, for example when our services change or when laws and regulations are changed.

The most up-to-date version is always available on https://ilge.eu. In the event of major changes, we will inform visitors if required by law.